Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Between 19:00 - 21:12 UTC on November 14, a portion of inbound and outbound calls were unable to be completed in our South Africa market.
Bandwidth is continuing to investigate this issue to identify the root cause and all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Nov 16, 2024 - 19:27 EST
Resolved
This incident has been resolved.
Posted Nov 14, 2024 - 17:16 EST
Monitoring
Bandwidth is observing expected call behavior for South African voice calls. We will monitor for prolonged stability.
Posted Nov 14, 2024 - 16:38 EST
Investigating
Bandwidth is investigating potential impairments to the completion of South African voice calls.
We will provide an update as soon as more information becomes available.
Posted Nov 14, 2024 - 16:05 EST
This incident affected: South Africa Calling Services (Inbound Calling- South Africa).
