Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Network Maintenance - RDU Data Center

Scheduled Maintenance Report for Bandwidth

Completed

The scheduled maintenance has been completed.

Posted Nov 29, 2023 - 06:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 29, 2023 - 00:00 EST

Update

We will be undergoing scheduled maintenance during this time.

Posted Nov 15, 2023 - 13:58 EST

Scheduled

Bandwidth will be performing network maintenance in our RDU data center.

Although Bandwidth is taking all necessary steps to eliminate impact during the maintenance window, number management and provisioning services including searching inventory, viewing orders, placing orders or performing any other portal/API functions may experience a brief disruption in services on the following platforms:

EVS/911 Dashboard, 911 API, CNAM HTTP API
Bandwidth Dashboard

The following services will not be impacted during the maintenance:

Inbound Voice (Origination) Calling
Outbound Voice (Termination) Calling
Emergency (911) Voice Calling
SMS/MMS Messaging
HTTP Voice/Messaging services

For any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

Posted Nov 15, 2023 - 13:45 EST

This scheduled maintenance affected: Number Management Services (New Number Ordering, Number Porting, Inbound Calling - Caller ID Lookup (CNAM)), Portals (Bandwidth App, 9-1-1 Dashboard), and 9-1-1 Services (9-1-1 Provisioning Service).