Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Vendor Toll Free Incident

Incident Report for Bandwidth

Resolved

We have seen continued stability in Toll Free Porting processing and activation. We consider this incident resolved.

Posted Aug 21, 2019 - 19:28 EDT

Monitoring

The industry porting vendor has implemented a fix for processing and activating Toll Free Ports. All teams are monitoring the results.

Posted Aug 21, 2019 - 18:53 EDT

Investigating

An industry porting vendor is experiencing delays in processing and activating Toll Free Ports. We have escalated with the vendor. If you need assistance with a port please open a support ticket.

Posted Aug 21, 2019 - 18:25 EDT

This incident affected: Number Management Services (Number Porting).