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Intermittent Inbound CNAM Display Failures

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Jul 12, 2023 - 16:16 EDT

Monitoring

We identified the issue and implemented mitigation. We're currently monitoring for stability.

Posted Jul 12, 2023 - 15:37 EDT

Update

Bandwidth teams continue to investigate this incident. Inbound CNAM per-dip inquiries are intermittently not completing as expected.

Posted Jul 12, 2023 - 15:02 EDT

Investigating

We’re currently investigating and issue causing intermittent failures on the CNAM per dip deliveries. Relevant teams are engaged.

Posted Jul 12, 2023 - 13:46 EDT

This incident affected: Number Management Services (Inbound Calling - Caller ID Lookup (CNAM)).