Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Canada Voice Incident
Incident
Report for Bandwidth
Resolved
With all locations having restored services. This incident is resolved.
Update
The affected areas for this incident have been reduced to the following:
• Cranbrook
• Cranbrook
Update
The affected areas for this incident have been reduced to the following:
• Penticton
• Cranbrook
• Penticton
• Cranbrook
Update
The following regions of BC are impacted by this incident:
• Kamloops
• Penticton
• Vernon
• Cranbrook
• Kamloops
• Penticton
• Vernon
• Cranbrook
Update
This region continues to recover from severe weather. As such, customers may continue to have degraded call quality and intermittent call completion issues.
Investigating
Bandwidth has identified a voice incident in the British Columbia region of Canada. Due to heavy flooding and mudslides, customers may experience intermittent call completion issues or degraded call quality. This provider is actively engaged and working to restore services.
This incident affected: Inbound Calling Services (Inbound Calling - Canada (SIP)).