Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Incidents across areas
Bandwidth Services
Incident
Report for Bandwidth
Resolved
This incident has been resolved.
Monitoring
At this time, all Bandwidth services are operating as expected.
Customers may be experiencing issues connecting to our Voice Services and Portals as a large internet provider is experiencing a service incident impacting the Central and Western regions of the Nation. Bandwidth teams recommend ensuring your internet services are operating at full capacity and failover to secondary ISP's if possible to ensure call quality and completion is not impacted.
Customers may be experiencing issues connecting to our Voice Services and Portals as a large internet provider is experiencing a service incident impacting the Central and Western regions of the Nation. Bandwidth teams recommend ensuring your internet services are operating at full capacity and failover to secondary ISP's if possible to ensure call quality and completion is not impacted.
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), Portals (Bandwidth App, 9-1-1 Dashboard), Canada Calling Services (Inbound Calling - Canada (SIP)), 9-1-1 Services (9-1-1 Call Routing Service), and Direct Network Connection (Inbound Direct Link Services (DLS)).