Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Intermittent LAX MMS Delays

Incident Report for Bandwidth

Resolved

Bandwidth has resolved the issue in our LAX datacenter. MMS delays have stabilized. We now consider this incident resolved.
Posted Nov 09, 2019 - 00:21 EST

Update

We are continuing to investigate MMS delays in our LAX datacenter. All relevant teams are engaged.
Posted Nov 08, 2019 - 23:21 EST

Update

Bandwidth continues to investigate MMS delays in our LAX datacenter. All relevant teams are engaged.
Posted Nov 08, 2019 - 22:13 EST

Investigating

Beginning at 7:17 PM ET, we have seen intermittent periods of inbound and outbound MMS queuing in LAX. Messages are not lost but may experience delayed delivery.
Posted Nov 08, 2019 - 21:16 EST
This incident affected: United States Messaging Services (MMS Messaging (MM4), REST APIs - HTTP MMS Messaging, Toll Free MMS - Inbound, Toll Free MMS - Outbound).