Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

User Management Incident

Incident Report for Bandwidth

Resolved

After prolonged stability was observed, we consider this incident resolved.
Posted Apr 14, 2022 - 15:01 EDT

Monitoring

Bandwidth teams have implemented changes and have been observing expected behavior and timely completion of requests. We will continue to monitor for stability.
Posted Apr 14, 2022 - 13:43 EDT

Update

Bandwidth teams have identified the cause of this incident and are working towards a resolution.
Posted Apr 14, 2022 - 13:34 EDT

Update

Bandwidth teams have identified the cause of this incident and are working towards a resolution.
Posted Apr 14, 2022 - 12:33 EDT

Identified

Bandwidth teams have identified the cause of this incident and are working towards a resolution.
Posted Apr 14, 2022 - 11:49 EDT

Investigating

Bandwidth is currently investigating an incident impacting User Management in the Bandwidth Dashboard. In particular, new user creation, editing of roles, and password resets may experience delays in completion. All teams are actively engaged.
Posted Apr 14, 2022 - 11:02 EDT
This incident affected: Portals (Bandwidth App).