Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth International Market Impairment - Puerto Rico

Incident Report for Bandwidth

Resolved

Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 08/22/2023 13:51 ET

Stop Time: 08/23/2023 18:44 ET
Posted Aug 23, 2023 - 18:45 EDT

Monitoring

Our carrier has implemented a fix and we are verifying repair.
Posted Aug 23, 2023 - 15:41 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Aug 23, 2023 - 11:03 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Aug 23, 2023 - 06:56 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Aug 23, 2023 - 02:18 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Aug 22, 2023 - 22:06 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Aug 22, 2023 - 17:58 EDT

Investigating

We are investigating a network impairment in Puerto Rico with our carrier affecting outbound voice traffic. We are currently working with our carrier for resolution.
Posted Aug 22, 2023 - 13:51 EDT
This incident affected: Puerto Rico Calling Services (Outbound Calling - Puerto Rico).