Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.
Start Time: 08/22/2023 13:51 ET
Stop Time: 08/23/2023 18:44 ET
Posted Aug 23, 2023 - 18:45 EDT
Monitoring
Our carrier has implemented a fix and we are verifying repair.
Posted Aug 23, 2023 - 15:41 EDT
Update
Update: Our carrier is continuing to isolate the cause of this incident.
Posted Aug 23, 2023 - 11:03 EDT
Update
Update: Our carrier is continuing to isolate the cause of this incident.
Posted Aug 23, 2023 - 06:56 EDT
Update
Update: Our carrier is continuing to isolate the cause of this incident.
Posted Aug 23, 2023 - 02:18 EDT
Update
Update: Our carrier is continuing to isolate the cause of this incident.
Posted Aug 22, 2023 - 22:06 EDT
Update
Update: Our carrier is continuing to isolate the cause of this incident.
Posted Aug 22, 2023 - 17:58 EDT
Investigating
We are investigating a network impairment in Puerto Rico with our carrier affecting outbound voice traffic. We are currently working with our carrier for resolution.
Posted Aug 22, 2023 - 13:51 EDT
This incident affected: Puerto Rico Calling Services (Outbound Calling - Puerto Rico).