Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Off-Net Porting Delays

Incident Report for Bandwidth

Resolved

We've confirmed completion of orders has returned to normal function as well as resolution of outstanding orders, and we're considering this incident resolved.
Posted Feb 20, 2024 - 16:55 EST

Monitoring

Our vendor has implemented a fix to resolve the issue. We're currently monitoring to verify completion of affected orders.
Posted Feb 20, 2024 - 15:35 EST

Update

We're continuing to work with our vendor on the issue.
Posted Feb 20, 2024 - 13:34 EST

Update

We're continuing to work with our vendor on the issue.
Posted Feb 20, 2024 - 12:37 EST

Update

We're continuing to work with our vendor on the issue.
Posted Feb 20, 2024 - 11:06 EST

Identified

We've identified an issue with our US off-net vendor affecting the completion of number porting to that vendor, and causing delays in completion of ports in the BW dashboard. Relevant teams are engaged and we'll advise as we have updates.
Posted Feb 20, 2024 - 10:18 EST
This incident affected: Number Management Services (Number Porting).