Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Global Portal Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Jan 31, 2026 - 15:15 EST

Monitoring

Teams are observing expected portal behavior. We will continue to monitor for prolonged stability.

Posted Jan 31, 2026 - 14:29 EST

Identified

Teams have identified the source of this incident and are working to restore expected portal behavior.

Posted Jan 31, 2026 - 13:59 EST

Investigating

Bandwidth teams are investigating an incident impacting the Bandwidth Global Portal. Users may be unable to complete porting activities or CDR checks as expected. Teams are working to restore expected portal behavior.

Posted Jan 31, 2026 - 13:16 EST

This incident affected: Portals (Bandwidth International (fka Voxbone) Portal).