Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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US & Canada SMS/MMS Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Jan 18, 2024 - 10:25 EST

Monitoring

Messaging teams have worked to resolve this incident, and service should be restored to normal levels at this time for all SMS/MMS messages. We are currently monitoring these results.

Posted Jan 18, 2024 - 09:49 EST

Investigating

Bandwidth teams are investigating an incident impacting SMS/MMS messages. Messages may not complete as expected. All teams are actively working to restore expected delivery.

Posted Jan 18, 2024 - 09:21 EST

This incident affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4)).