Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Bandwidth has concluded its investigation of this issue and determined that between 17:25 - 22:54 UTC on October 27, a subset of outbound SMS messages destined to Verizon subscribers encountered brief delays.
Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Oct 28, 2025 - 08:29 EDT
Resolved
This incident has been resolved.
Posted Oct 27, 2025 - 19:29 EDT
Identified
Bandwidth teams have identified that some outbound messages are delayed in delivery to the Verizon network. Teams are working to restore expected delivery times.
Posted Oct 27, 2025 - 15:07 EDT
This incident affected: United States Messaging Services (SMS Messaging (SMPP)).
