Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Bandwidth will be performing emergency network maintenance in our DFW data center. Bandwidth is taking every measure available to ensure impact is minimal however, customers may observe a brief loss in service. Customers should be prepared to receive from and route to their corresponding geo-redundant locations to prevent service disruption.
911 Services: Bandwidth advises customers to route their 911 traffic to the ATL data center.
Outbound Voice Services: Bandwidth advises that customers route outbound calls through their geo-redundant site.
SMS/MMS Messaging: We advise customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Nov 08, 2024 - 08:51 EST
This scheduled maintenance affects: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), Toll-Free SMS - Inbound, Toll-Free SMS - Outbound, International Messaging (HTTP), REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging, Toll Free MMS - Inbound, Toll Free MMS - Outbound), United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), Canada Calling Services (Inbound Calling - Canada (SIP)), 9-1-1 Services (9-1-1 Call Routing Service), and Direct Network Connection (Inbound Direct Link Services (DLS), Outbound Direct Link Services (DLS)).