Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - 342 - Marquette, MI
Incident Report for Bandwidth
Resolved
Final: Bandwidth can confirm that all services have been restored and are stable

Start Time: 9/18/17 16:11 EDT
Stop Time: 9/19/17 17:00 EDT
Posted Sep 19, 2017 - 17:03 EDT
Update
Update: Fiber crews are in the process of gaining access to the damaged cable at this time, ETA of repair is 15:00 CST.
Posted Sep 19, 2017 - 14:09 EDT
Update
Update: The fiber repair crew is onsite, No ETTR has been established at this time.
Posted Sep 19, 2017 - 09:03 EDT
Update
The fiber repair crew is onsite and have begun splicing procedures. No ETTR has been established at this time.
Posted Sep 19, 2017 - 04:48 EDT
Update
The carrier has dispatched fiber splicers to the fiber cut location. They are currently en-route with no eta.
Posted Sep 19, 2017 - 00:29 EDT
Investigating
Update: Our carrier is continuing to isolate the cause of this incident.
Posted Sep 18, 2017 - 20:19 EDT
Identified
We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Posted Sep 18, 2017 - 16:11 EDT
This incident affected: United States Local Market Status (342 - Marquette, MI).