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Incidents across areas

EVS (911) Dashboard Maintenance

Scheduled for Apr 21, 00:00 - 06:00 EDT

Scheduled

Bandwidth will be performing maintenance on the EVS (911) Dashboard.
During the maintenance, there will be an extended period of time when the Bandwidth Dashboard portal and API will not be accessible.

The following service impacts are expected during this window:

Complete Service Disruption (Time-out or error)
EVS (911) Dashboard
New E911 Orders
Dash API (911)
ES Lookups
CNAM API services
SIP Peer adds & updates

Queued Services (Delivery when maintenance has completed)
E911 Provisioning
E911 Orders

There will be no impact to emergency 911 call routing during this maintenance.

Posted Apr 09, 2026 - 11:35 EDT

This scheduled maintenance affects: 9-1-1 Services (9-1-1 Provisioning Service).