Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Off-Net Porting Activation Delays

Incident Report for Bandwidth

Resolved

Bandwidth has received confirmation from our vendor that this issue is resolved. We have seen porting functions return to normal levels. Bandwidth is now considering this issue resolved.
Posted Jan 27, 2021 - 19:29 EST

Update

Off-net port orders are successfully completing at this time. There is a backlog, so delays are still expected for the time being. We'll advise once the system is caught up and processing normally again.
Posted Jan 27, 2021 - 17:05 EST

Monitoring

Our vendor is successfully completing off-net port orders at this time. There is a backlog, so delays are still expected for the time being. We'll advise once the system is caught up and processing normally again.
Posted Jan 27, 2021 - 14:50 EST

Investigating

Bandwidth’s industry porting partner is experiencing activation delays at this time and scheduled off-net ports may see delays. We are actively engaged with our industry partner.
Posted Jan 27, 2021 - 13:23 EST
This incident affected: Number Management Services (Number Porting).