Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Toll Free SMS Delivery Delays

Incident Report for Bandwidth

Resolved

We continue to see real time delivery. We consider this incident resolved.

Posted Oct 27, 2021 - 13:47 EDT

Identified

The vendor has identified the issue and is working on implementing a fix at this time. We will continue to provide updates as they become available.

Posted Oct 27, 2021 - 11:39 EDT

Investigating

We are currently investigating an issue with a vendor that is causing delays with Toll Free SMS delivery, both inbound and outbound, as well as DLRs. Relevant teams are engaged and we will advise as updates become available.

Posted Oct 27, 2021 - 10:30 EDT

This incident affected: United States Messaging Services (Toll-Free SMS - Inbound, Toll-Free SMS - Outbound).