Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.
Start Time: 12/18/2021 06:58AM ET Stop Time: 12/18/2021 10:15PM ET
Posted Dec 19, 2021 - 06:46 EST
Monitoring
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Dec 19, 2021 - 04:32 EST
Update
Our carrier's tech is replacing the card and is working on the repairs at this time.
Posted Dec 19, 2021 - 00:29 EST
Update
We are continuing to work on a fix for this issue.
Posted Dec 18, 2021 - 20:29 EST
Identified
Outage is due to defective equipment identified by our carrier. Our carrier has received a replacement card and the tech is driving to the site to replace the card.
