Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Outbound 10DLC MMS impairment to Verizon

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Aug 31, 2022 - 22:47 EDT

Monitoring

Bandwidth is observing expected messaging behavior. We will continue to monitor this vendor for continued stability.
Posted Aug 31, 2022 - 22:02 EDT

Identified

Bandwidth teams are actively engaged with this industry vendor while they work to resolve their network incident. 10DLC messages to the Verizon network continue to be delayed or have delivery failure.
Posted Aug 31, 2022 - 20:01 EDT

Investigating

We're currently investigating an impairment causing some 10DLC MMS to Verizon to be delayed or fail to be delivered. Relevant teams are engaged on a bridge with the routing vendor and we're escalating the incident. We'll provide updates as they become available.
Posted Aug 31, 2022 - 18:46 EDT
This incident affected: United States Messaging Services (MMS Messaging (MM4), REST APIs - HTTP MMS Messaging).