Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Bandwidth has concluded its investigation of this issue and determined that between 18:18 - 19:21 UTC on October 29, a small portion of voice calls through our JFK data center may have encountered unexpected call behavior.
Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Nov 16, 2024 - 13:30 EST
Resolved
Customers connecting through JFK may have experienced unexpected call behavior between 2:18pm and 3:21pm ET 10/29. Issue is resolved at this point and calls are completing as expected.
