Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Toll Free Outbound Messaging Delay

Incident Report for Bandwidth

Resolved

Bandwidth has seen all queued messages deliver and no delay on new Outbound Toll Free messages. This impairment has been resolved. We will continue to monitor to ensure our network remains stable.
Posted Feb 17, 2017 - 14:38 EST

Monitoring

We continue to see queued Outbound Toll Free Messages deliver as expected. Bandwidth will continue to monitor Outbound Toll Free Messages and the overall network until this impairment is resolved.
Posted Feb 17, 2017 - 14:02 EST

Identified

We have identified the delay of Outbound Toll Free Messages. Bandwidth is working with our vendor to deliver queued messages. We are continuing to monitor the queued messages and overall network
Posted Feb 17, 2017 - 13:41 EST

Investigating

Bandwidth is investigating an impairment causing a delay with Outbound Toll Free Messaging. Messages are being queued for delivery. We are working with our vendor to resolve this impairment.
Posted Feb 17, 2017 - 13:02 EST
This incident affected: United States Messaging Services (Toll-Free SMS - Outbound).