Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - LATA 244 - Roanoke VA

Incident Report for Bandwidth

Resolved

Our carrier has repaired the fiber cut and Bandwidth can confirm that all services are restored.
Start 03/12/2019 01:10 PM ET
Stop 03/13/2019 06:00 AM ET
Posted Mar 13, 2019 - 06:06 EDT

Update

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

Carrier is actively working to fix the issue.
Posted Mar 13, 2019 - 01:16 EDT

Identified

Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Mar 12, 2019 - 22:05 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Mar 12, 2019 - 17:13 EDT

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Mar 12, 2019 - 13:10 EDT