Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Final: Our carrier has replaced the defective hardware and service has been restored.
Start Time: 09/16/2020 2:02 ET
Stop Time: 09/17/2020 06:08 ET
Posted Sep 17, 2020 - 06:08 EDT
Update
Our carrier is dispatching to replace the defective hardware. No ettr at this time.
Posted Sep 17, 2020 - 02:36 EDT
Identified
Our carrier has identified defective hardware. The hardware will be replaced as soon as possible. Currently there is no ettr.
Posted Sep 16, 2020 - 21:48 EDT
Update
Update: Our carrier is continuing to isolate the cause of this incident.
Posted Sep 16, 2020 - 18:02 EDT
Investigating
We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.
We are currently working with our carrier for resolution.
