Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Port Activation Incident

Incident Report for Bandwidth

Resolved

At this time we've confirmed stability and we're considering this incident resolved. We also wanted to note that this issue could have affected all backend system updates to numbers. So initial provisioning with porting, messaging, etc., as well as IP updates, new number orders, etc. All updates were queued and are complete at this time.
Posted Oct 18, 2022 - 15:16 EDT

Monitoring

Bandwidth teams are currently observing expected port behaviors and are monitoring for stability.
Posted Oct 18, 2022 - 12:19 EDT

Update

We are continuing to develop a remedy for the underlying issue and we will advise once it has been initiated.
Posted Oct 18, 2022 - 11:45 EDT

Identified

At this time we've identified the underlying issue and we're working on implementing a fix.
Posted Oct 18, 2022 - 10:53 EDT

Update

We're continuing to investigate this incident. Relevant teams are on an active bridge and we'll continue to provide regular updates.
Posted Oct 18, 2022 - 10:19 EDT

Investigating

Bandwidth Teams are currently investigating an incident with Industry Vendors impacting port activation delays. These delays are currently isolated to US-based numbers.
Posted Oct 18, 2022 - 09:33 EDT
This incident affected: Number Management Services (Number Porting).