Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - LATA 923 (Bellafontaine, OH | Mansfield, OH)

Incident Report for Bandwidth

Resolved

Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 10/28/2018 10:22 ET
Stop Time: 10/29/2018 01:59 ET
Posted Oct 29, 2018 - 04:13 EDT

Monitoring

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted Oct 29, 2018 - 02:45 EDT

Update

Update: Our carrier has identified a fiber cut and is working to complete repairs.

We are continuing to work with our carrier for resolution.
Posted Oct 28, 2018 - 22:45 EDT

Update

Update: Our carrier has identified a fiber cut. Local Inbound traffic is still affected at this time. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Oct 28, 2018 - 18:41 EDT

Identified

Update: Our carrier has identified a fiber cut. We are continuing to work with our carrier for resolution.
Posted Oct 28, 2018 - 14:41 EDT

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Oct 28, 2018 - 10:35 EDT