Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

EVS (911) Maintenance - ATL Data Center
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted Nov 04, 2019 - 01:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 04, 2019 - 00:00 EST
Update
This maintenance has been rescheduled to the following window:

November 4, 2016 00:00 - 01:00 ET
Posted Oct 23, 2019 - 07:31 EDT
Scheduled
Bandwidth will be performing network EVS (911) maintenance in our ATL data center. While all steps have been taken to minimize impact to calls, Bandwidth advises that customers route all EVS (911) calls through the DFW data center for the duration of the maintenance to ensure no interruption in service.

There will be no impact to 911 provisioning during this maintenance.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Oct 11, 2019 - 13:06 EDT
This scheduled maintenance affected: 9-1-1 Services (9-1-1 Call Routing Service).