Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

MMS Delivery Incident - Verizon

Incident Report for Bandwidth

Postmortem

Bandwidth has concluded its investigation of this issue and determined that between 22:21 UTC on October 19th and 02:02 UTC on October 20th, MMS messages sent to Verizon were delivered with delays.

Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Oct 20, 2026 - 08:58 EDT

Resolved

This incident has been resolved.
Posted Oct 20, 2026 - 00:52 EDT

Monitoring

Teams are observing expected network performance. We will monitor for stability.
Posted Oct 20, 2026 - 00:39 EDT

Investigating

Bandwidth teams are investigating a deliverability incident for MMS messages to Verizon destinations.
Posted Oct 19, 2026 - 19:12 EDT
This incident affected: United States Messaging Services (MMS Messaging (MM4)).