Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Bandwidth has seen continued stability with MegaPort. We consider this incident resolved.
Posted Apr 19, 2021 - 21:10 EDT
Monitoring
MegaPort has advised their services are stable. Bandwidth will continue to monitor for customer connection stability in our ATL Data Center. We advise all customers to retry ATL connections if they diverted traffic. We will continue to monitor for stability.
Posted Apr 19, 2021 - 19:54 EDT
Update
MegaPort reports continued actions to resolve this incident. The Bandwidth Network continues to operate normally. We will continue to observe this incident and update as needed.
Posted Apr 19, 2021 - 17:40 EDT
Identified
Customers directly connecting to the Bandwidth network via MegaPort may experience a network connectivity issue caused by the vendor. All teams are working with MegaPort at this time.
Posted Apr 19, 2021 - 13:55 EDT
This incident affected: Direct Network Connection (Network Expansion Service (NES), Inbound Direct Link Services (DLS), Outbound Direct Link Services (DLS)).
