Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - LATA: 220 (Pleasantville, NJ)

Incident Report for Bandwidth

Resolved

Final: Our carrier has repaired the fiber cut and Bandwidth can confirm that all services are restored.

Start Time: 14:25 5/9/18
Stop Time: 20:48 5/10/18
Posted May 10, 2018 - 20:49 EDT

Update

Update: Services in this market have remained stable and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted May 10, 2018 - 17:58 EDT

Monitoring

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted May 10, 2018 - 13:55 EDT

Identified

Update: The identified fiber cut is being repaired by our carrier. We will continue to follow progress and work with our carrier through restoration.
Posted May 10, 2018 - 09:54 EDT

Update

Update: The identified fiber cut is being repaired by our carrier. We will continue to follow progress and work with our carrier through restoration.
Posted May 10, 2018 - 05:59 EDT

Update

Update: A fiber cut is being repaired by our carrier.
Posted May 10, 2018 - 02:04 EDT

Investigating

Update: Our carrier has identified a fiber cut and is currently working to repair and restore service.
Posted May 09, 2018 - 22:18 EDT

Identified

Update: Our carrier has identified a fiber cut and is working on the repairs at this time.

We are continuing to with our carrier for resolution.
Posted May 09, 2018 - 18:20 EDT

Investigating

We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Posted May 09, 2018 - 14:35 EDT