Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Between 09:54 - 10:53 UTC on December 10, voice services in our Germany market were disrupted.
Bandwidth is continuing to investigate this issue to identify the root cause and all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Dec 11, 2025 - 07:38 EST
Resolved
This incident has been resolved.
Posted Dec 10, 2025 - 12:52 EST
Investigating
For a period of time some inbound and outbound Germany based voice traffic failed to complete as expected. At time time we are observing expected network behavior and are monitoring for continued stability.
