Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Dashboard Latency

Incident Report for Bandwidth

Resolved

Bandwidth has seen restored functionality of the Dashboard Platform and latency issue has been resolved.
Posted Aug 30, 2020 - 12:02 EDT

Monitoring

We have seen portal stabilization and continue to monitor.
Posted Aug 30, 2020 - 11:22 EDT

Update

Bandwidth teams continue to investigate latency conditions within the Bandwidth Dashboard. Users may experience latency or time outs when accessing and working within the portal. All teams and working to stabilize the portal.
Posted Aug 30, 2020 - 10:32 EDT

Update

Bandwidth teams continue to investigate latency conditions within the Bandwidth Dashboard. Users may experience latency or time outs when accessing and working within the portal. All teams and working to stabilize the portal.
Posted Aug 30, 2020 - 08:43 EDT

Investigating

We are currently investigating latency on the Bandwidth Dashboard platform. We are taking steps to mitigate the issue. Updates to follow.
Posted Aug 30, 2020 - 07:52 EDT
This incident affected: Number Management Services (New Number Ordering, Number Porting, Inbound Calling - Caller ID Lookup (CNAM)), Support (Phone Support, Ticketing Support, Help Center), and Portals (Bandwidth App).