Outbound Calling Incident

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Aug 07, 2023 - 17:04 EDT

Monitoring

Bandwidth teams are observing expected network behavior. We will continue to monitor for prolonged stability.

Posted Aug 07, 2023 - 15:47 EDT

Identified

Bandwidth teams have identified the cause of this issue and are working to restore Outbound Voice Services.

Posted Aug 07, 2023 - 15:30 EDT

Investigating

Bandwidth teams are investigating an incident impacting US Outbound Calls. Calls may not complete as expected at this time.

Posted Aug 07, 2023 - 14:52 EDT

This incident affected: United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States).