Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Choose a region...

Canada Origination Incident

Incident Report for Bandwidth

Resolved

We've confirmed stability, and we're considering this incident resolved.

Posted Feb 17, 2023 - 10:46 EST

Monitoring

Mitigation has taken effect and we’re observing traffic has returned to expected levels. We’ll monitor for stability.

Posted Feb 16, 2023 - 19:07 EST

Update

Mitigation for the issue is being implemented at this time and we'll continue to provide updates as the incident progresses.

Posted Feb 16, 2023 - 16:44 EST

Identified

Bandwidth teams have identified an incident impacting origination calls to Canada-based TNs. These calls may not complete as expected. This incident is attributed to an industry condition impacting telephony in BC and Alberta.

Posted Feb 16, 2023 - 15:25 EST

This incident affected: Canada Calling Services (Inbound Calling - Canada (SIP)).