Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Bandwidth has been advised by this vendor that they are observing expected network behavior. Bandwidth teams remain engaged to ensure prolonged stability and normal message deliverability.
Posted Sep 28, 2023 - 16:20 EDT
Identified
Bandwidth has identified the source of this incident as an industry condition not exclusive to Bandwidth. While the Bandwidth network is operating as expected, an industry supplier is experiencing a network issue impacting the messaging ecosystem regarding deliverability. Bandwidth is engaged with this industry supplier and continues to escalate.
Posted Sep 28, 2023 - 15:59 EDT
Investigating
Bandwidth teams are investigating an incident impacting Outbound 10DLC Messaging. Messages may not complete as expected. All teams are actively working to restore expected networking behavior.
Posted Sep 28, 2023 - 15:36 EDT
This incident affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging).
