Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

IP Network Maintenance in Atlanta Data Center
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted Apr 24, 2018 - 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 24, 2018 - 00:00 EDT
Scheduled
Bandwidth will be performing maintenance in our Atlanta data center. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the Atlanta data center. While we do not expect any impact to services, we advise customers to route all calls through their geo-redundant site for the duration of this event to eliminate any potential impact.

Inbound Voice (Origination) Calls: In the unlikely event of service impact, customers may experience disruption for a small portion of inbound calls in the following local markets served out of the ATL data center:

-244 - Roanoke, VA
-332 - South Bend, IN
-350 - Appleton, WI
-420 - Asheville, NC
-428 - Wilmington, NC
-432 - Myrtle Beach, SC
-442 - Augusta, GA
-534 - Topeka, KS

Outbound Voice (Termination) Calls: We suggest that customers route all calls through their geo-redundant site.

Emergency (911) Voice Calling: We suggest that customers route all calls through DFW.

The following services will not be impacted during the maintenance:
-SMS / MMS Messaging
-HTTP Voice / Messaging Services
-Number Ordering / Provisioning / Management API Services
Posted Apr 13, 2018 - 20:09 EDT
This scheduled maintenance affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), and 9-1-1 Services (9-1-1 Call Routing Service).