Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Croatia Voice Incident

Incident Report for Bandwidth

Postmortem

Between 10:39 - 12:47 UTC on December 9, voice services in our Croatia market were disrupted.

Bandwidth is continuing to investigate this issue to identify the root cause and all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Dec 11, 2025 - 07:39 EST

Resolved

This incident has been resolved.
Posted Dec 09, 2025 - 12:04 EST

Monitoring

Teams are observing expected network behavior and are monitoring for stability.
Posted Dec 09, 2025 - 07:56 EST

Identified

Teams have identified the source of this incident and are working to restore expected calling behavior.
Posted Dec 09, 2025 - 07:33 EST

Investigating

Bandwidth teams are investigating a voice incident impacting Inbound and Outbound voice calls in this region. Calls may not complete as expected.
Posted Dec 09, 2025 - 07:01 EST
This incident affected: Croatia Calling Services (Inbound Calling - Croatia, Outbound Calling - Croatia).