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LAX Data Center Incident

Incident Report for Bandwidth

Postmortem

Bandwidth has concluded its investigation of this issue and determined that between 18:22 UTC and 20:52 UTC on October 26, a portion of outbound calls through the LAX data center experienced increased post-dial delay.

Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Oct 27, 2026 - 06:41 EDT

Resolved

This incident has been resolved.

Posted Oct 26, 2026 - 18:38 EDT

Monitoring

Bandwidth teams are observing expected network behavior and are monitoring for continued stability.

Posted Oct 26, 2026 - 17:36 EDT

Investigating

Bandwidth teams are currently investigating an outbound calling incident in our LAX data center. Outbound calls may in intermittently fail to complete as expected

Posted Oct 26, 2026 - 15:59 EDT

This incident affected: United States Outbound Calling Services (Outbound Calling (SIP) - United States).