Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - 556 - Waco, TX

Incident Report for Bandwidth

Resolved

Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 04/22/2019 01:35 ET
Stop Time: 04/22/2019 10:10 ET
Posted Apr 23, 2019 - 05:47 EDT

Update

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Apr 23, 2019 - 02:38 EDT

Monitoring

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Apr 22, 2019 - 22:37 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Apr 22, 2019 - 19:37 EDT

Identified

We have observed additional impact to this market and have engaged our carrier.
Posted Apr 22, 2019 - 15:35 EDT

Monitoring

We have observed services in this market have recovered. Our carrier identified a local power outage and is working to finalize repairs.

This incident will be resolved when we confirm all repairs are complete
Posted Apr 22, 2019 - 13:11 EDT

Update

Update: Our carrier has identified a local power outage and is working to complete repairs.
Posted Apr 22, 2019 - 10:33 EDT

Identified

Update: Our carrier has identified a local power outage and is working to complete repairs.
Posted Apr 22, 2019 - 06:38 EDT

Investigating

We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Posted Apr 22, 2019 - 02:40 EDT