Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - 556 - Waco, TX
Incident Report for Bandwidth
Resolved
Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 04/22/2019 01:35 ET
Stop Time: 04/22/2019 10:10 ET
Posted Apr 23, 2019 - 05:47 EDT
Update
Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Apr 23, 2019 - 02:38 EDT
Monitoring
Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Apr 22, 2019 - 22:37 EDT
Update
Update: Our carrier is continuing to isolate the cause of this incident.
Posted Apr 22, 2019 - 19:37 EDT
Identified
We have observed additional impact to this market and have engaged our carrier.
Posted Apr 22, 2019 - 15:35 EDT
Monitoring
We have observed services in this market have recovered. Our carrier identified a local power outage and is working to finalize repairs.

This incident will be resolved when we confirm all repairs are complete
Posted Apr 22, 2019 - 13:11 EDT
Update
Update: Our carrier has identified a local power outage and is working to complete repairs.
Posted Apr 22, 2019 - 10:33 EDT
Identified
Update: Our carrier has identified a local power outage and is working to complete repairs.
Posted Apr 22, 2019 - 06:38 EDT
Investigating
We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Posted Apr 22, 2019 - 02:40 EDT
This incident affected: United States Local Market Status (556 - Waco, TX).