Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Between 15:21 - 16:40 UTC on September 29, Bandwidth customers encountered impairments to inbound and outbound voice traffic in our Switzerland market.
Bandwidth is continuing to investigate this issue to identify the root cause and all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Sep 30, 2025 - 09:17 EDT
Resolved
This incident has been resolved.
Posted Sep 29, 2025 - 15:39 EDT
Monitoring
Teams are observing expected calling behavior. We will monitor for prolonged stability.
Posted Sep 29, 2025 - 15:25 EDT
Identified
Bandwidth teams have identified an incident impacting inbound and outbound calls in Switzerland. As a result of this incident, calls are failing to complete as expected. Teams are working to restore expected calling behavior.
