Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Bandwidth Local Market Impairment - 248 - Richmond, VA

Incident Report for Bandwidth

Resolved

Final:The carrier has replaced the failed hardware and all services have been restored.

Start Time:12/20/2017 17:28 ET
Stop Time:12/20/2017 22:16 ET

Posted Dec 20, 2017 - 22:18 EST

Update

The carrier has identified failed hardware as the cause for the outage. Field services are dispatching to that location to replace the hardware. At this time there is no eta.

Posted Dec 20, 2017 - 21:26 EST

Identified

We are experiencing a transport issue on the Bandwidth network affecting your inbound local service only.

We are currently working with our carrier for resolution.

Posted Dec 20, 2017 - 17:28 EST