Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

EMERGENCY Voice Proxy Maintenance - JFK/LAX
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted Feb 12, 2019 - 00:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 11, 2019 - 20:00 EST
Scheduled
Bandwidth will be performing EMERGENCY maintenance on voice proxies within our JFK and LAX data centers.

This maintenance is being performed to mitigate a potential infrastructure issue.

Voice traffic in both JFK and LAX will experience a one-time drop of any calls that are in the setup/initialization process during the maintenance window. It is anticipated this interruption will only last a few minutes.

PLEASE NOTE: Customers currently connected directly to Bandwidth SBC's will not be impacted by this maintenance and can ignore this maintenance notification.

For any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Feb 11, 2019 - 18:23 EST
This scheduled maintenance affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States).