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Programmable Voice Answering Machine Detection (AMD) Service

Incident Report for Bandwidth

Resolved

We are observing acceptable Voice Answering Machine Detection Service behavior and consider this incident resolved.

Posted Nov 01, 2023 - 13:25 EDT

Update

Teams are continuing to work on a fix. This incident will be updated when a fix has been implemented and is being monitored.

Posted Oct 31, 2023 - 23:03 EDT

Update

Teams are engaed and working towards a resolution.

Posted Oct 31, 2023 - 19:17 EDT

Update

Teams are continuing to work on a fix.

Posted Oct 31, 2023 - 15:42 EDT

Update

Teams are continuing to work on a fix for this AMD incident.

Posted Oct 31, 2023 - 13:53 EDT

Update

We are continuing to work on a fix for this incident.

Posted Oct 31, 2023 - 12:13 EDT

Identified

We have identified an incident where programmable voice customers were experiencing issues with Answering Machine Detection. We are working on a fix.

Posted Oct 31, 2023 - 11:04 EDT

This incident affected: United States Inbound Calling Services (REST APIs - HTTP Voice - United States).