Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Choose a region...

Dashboard API Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Apr 04, 2023 - 17:07 EDT

Monitoring

Bandwidth teams are currently observing expected API behavior. Will continue to monitor for prolonged stability.

Posted Apr 04, 2023 - 15:00 EDT

Update

Bandwidth teams continue to work to resolve this incident.

Posted Apr 04, 2023 - 13:27 EDT

Identified

Bandwidth teams have identified the source of these 5xx errors and are working to restore expected API behavior

Posted Apr 04, 2023 - 12:33 EDT

Investigating

Bandwidth teams are investigating an incident where API calls into the US and Canada Dashboard may not complete as expected. Customers may see increased 5xx errors on API requests.

Posted Apr 04, 2023 - 09:50 EDT

This incident affected: Portals (Bandwidth App).