Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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JFK Datacenter Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Aug 14, 2026 - 14:15 EDT

Monitoring

Teams are observing expected network performance and will monitor for stability.

Posted Aug 14, 2026 - 09:40 EDT

Investigating

Bandwidth is investigating an incident impacting a subset of voice traffic transversing our JFK Datacenter. Impacted traffic may retry via a redundant datacenter.

Posted Aug 14, 2026 - 09:30 EDT

This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States).