Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Industry MMS Delays
Incident Report for Bandwidth
Resolved
Bandwidth has seen continued stabilization of MMS delivery. We now consider this issue resolved.
Posted Oct 08, 2019 - 00:50 EDT
Update
Bandwidth continues to monitor MMS delivery delays. All teams are working to resolve this incident.
Posted Oct 07, 2019 - 23:12 EDT
Update
Bandwidth continues to see MMS delivery delays. All teams are are actively working to resolve this incident.
Posted Oct 07, 2019 - 21:48 EDT
Monitoring
Bandwidth is seeing MMS delivery restore. We will continue to monitor this incident to ensure a full recovery.
Posted Oct 07, 2019 - 20:02 EDT
Identified
Bandwidth has identified the MMS delivery delay is isolated to our vendor. Messages are still delayed but successfully queuing for delivery.
Posted Oct 07, 2019 - 19:14 EDT
Update
Bandwidth continues to investigate industry MMS delivery delays due to a vendor incident impacting inbound and outbound delivery . All teams are still engaged.
Posted Oct 07, 2019 - 18:11 EDT
Investigating
Bandwidth is currently investigating industry MMS delivery delays due to a vendor incident. Bandwidth teams are actively working with the industry vendor.
Posted Oct 07, 2019 - 17:32 EDT
This incident affected: Messaging Services (MMS Messaging (MM4), REST APIs - HTTP MMS Messaging, Toll Free MMS - Inbound, Toll Free MMS - Outbound).