Industry MMS Delays

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Industry MMS Delays

Incident Report for Bandwidth

Resolved

Bandwidth has seen continued stabilization of MMS delivery. We now consider this issue resolved.

Posted Oct 08, 2019 - 00:50 EDT

Update

Bandwidth continues to monitor MMS delivery delays. All teams are working to resolve this incident.

Posted Oct 07, 2019 - 23:12 EDT

Update

Bandwidth continues to see MMS delivery delays. All teams are are actively working to resolve this incident.

Posted Oct 07, 2019 - 21:48 EDT

Monitoring

Bandwidth is seeing MMS delivery restore. We will continue to monitor this incident to ensure a full recovery.

Posted Oct 07, 2019 - 20:02 EDT

Identified

Bandwidth has identified the MMS delivery delay is isolated to our vendor. Messages are still delayed but successfully queuing for delivery.

Posted Oct 07, 2019 - 19:14 EDT

Update

Bandwidth continues to investigate industry MMS delivery delays due to a vendor incident impacting inbound and outbound delivery . All teams are still engaged.

Posted Oct 07, 2019 - 18:11 EDT

Investigating

Bandwidth is currently investigating industry MMS delivery delays due to a vendor incident. Bandwidth teams are actively working with the industry vendor.

Posted Oct 07, 2019 - 17:32 EDT

This incident affected: United States Messaging Services (MMS Messaging (MM4), REST APIs - HTTP MMS Messaging, Toll Free MMS - Inbound, Toll Free MMS - Outbound).