Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - LATA: 928 (Charlottesville, VA)
Incident Report for Bandwidth
Resolved
Final: Our carrier has repaired the fiber cut and Bandwidth can confirm that all services are restored.

Start Time: 2:36 9/12/18
Stop Time: 18:08 9/13/18
Posted Sep 13, 2018 - 18:08 EDT
Monitoring
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Sep 13, 2018 - 15:54 EDT
Identified
Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Sep 13, 2018 - 10:23 EDT
Update
Update: Our carrier continues to work towards resolution of issue impacting your region.
Posted Sep 13, 2018 - 06:25 EDT
Investigating
Update: We continue to work with our carrier who is on premises, but awaiting approval to enter site to make repairs.
Posted Sep 13, 2018 - 01:25 EDT
Update
Update: Our carrier has identified the issue and is awaiting government approval to begin repairs.
Posted Sep 12, 2018 - 20:24 EDT
Identified
Update: Our carrier has identified a fiber cut and is working on the repairs at this time.
Posted Sep 12, 2018 - 16:29 EDT
Update
Our carrier continues to work to isolate the issue causing this incident.
Posted Sep 12, 2018 - 13:55 EDT
Update
Update: We continue to work with our carrier on circuit/trouble isolation.
Posted Sep 12, 2018 - 10:44 EDT
Investigating
Update: Our carrier continues to isolate the cause of this incident.
Posted Sep 12, 2018 - 06:30 EDT
Identified
We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Posted Sep 12, 2018 - 02:36 EDT
This incident affected: United States Local Market Status (928 - Charlottesville, VA).