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Legacy Voxbone SMS Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Apr 14, 2023 - 23:46 EDT

Identified

Bandwidth has identified the cause of this incident and is working with the vendor to restore SMS services for the legacy Voxbone SMS product. Updates will be provided as they are made available.

Posted Apr 14, 2023 - 18:19 EDT

Investigating

Bandwidth teams are investigating an incident impacting the legacy Voxbone SMS service, where Inbound and Outbound SMS messages for the United States are not delivered as expected.

Please note this incident is ONLY impacting the legacy Voxbone messaging product.

Posted Apr 14, 2023 - 14:59 EDT

This incident affected: Portals (Bandwidth International (fka Voxbone) Portal).