Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Outbound Calling, ATL Datacenter Incident

Incident Report for Bandwidth

Resolved

We've confirmed stability and we're considering this incident resolved.

Posted Aug 06, 2025 - 15:03 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 06, 2025 - 13:24 EDT

Update

Teams continue to work to restore the expected call processing behavior in Atlanta.

Posted Aug 06, 2025 - 12:30 EDT

Identified

We've identified an issue causing failed outbound calls through ATL with a 503 response. Relevant teams are engaged and working to deploy a fix.

Posted Aug 06, 2025 - 12:18 EDT

This incident affected: United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States).