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Incidents across areas

Bandwidth App - Email Notification Delays

Incident Report for Bandwidth

Postmortem

Bandwidth has concluded its investigation of this issue and determined that between 14:35 - 20:10 UTC on October 27, email notifications from the Bandwidth App to Bandwidth customers encountered delays in delivery.

Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Oct 28, 2025 - 07:21 EDT

Resolved

For a brief period of time email notifications from the Bandwidth App were delayed in delivery. At this time, email notifications are processing as expected.
Posted Oct 27, 2025 - 16:00 EDT